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Terms of service

Last updated: October 8, 2025

OVERVIEW

This website is operated by BLINKGOOD LLC, a California limited liability company. Throughout the site, the terms “we,” “us,” and “our” refer to BLINKGOOD LLC. BLINKGOOD offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

The Site and Services are intended for individuals 18 years of age or older (or the age of majority in your jurisdiction). By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

By using this Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. 

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us at support@blinkgood.com and we will delete it.

For California residents, we do not knowingly “sell” or “share” the personal information of individuals under the age of 16, as those terms are defined under applicable law, unless we receive proper affirmative authorization (“opt-in”) from the minor (if aged 13–15) or from a parent or guardian (if under 13).

If you do not meet the age requirement, please do not use the Site or provide any personal information to us.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time consistent with applicable law.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

Errors & Omissions. We make every effort to ensure that product descriptions, pricing, promotions, availability, and other information on the Site are accurate. However, errors, inaccuracies, or omissions may occasionally occur. We reserve the right to correct any such errors (including after an order has been submitted), and to update or change information at any time without prior notice.

Promotions & Discounts. Promotional codes, discounts, and special offers are valid only as expressly stated at the time of the offer. Unless otherwise specified, they: (a) cannot be applied retroactively; (b) may not be combined with other offers; and (c) are limited to one per customer. We reserve the right to modify or withdraw promotions at any time. 

Promotional credits/coupons are not gift cards, have no cash value, are non-transferable, and may not be redeemed for cash (except as required by law).

Product Bundles. If you purchased a bundle or promotional multi-item product, you may return individual components. Any refund will be adjusted to reflect the standard (non-bundle) price of items you keep, based on prices at the time of your original order. If returning part of a bundle reduces your order below a free-shipping threshold, the original shipping cost may be deducted from your refund. See our Refund Policy for details.

Returns/Refunds. Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms. If there is any inconsistency, the Refund Policy controls for return and refund procedures.

Promotional Offers and Early Access Programs. From time to time, we may provide promotional pricing, early access opportunities, or exclusive benefits. If a specific promotional offer’s terms conflict with these Terms, the promotional offer controls for that promotion.

Unless expressly stated otherwise, these offers are subject to the following terms:

  • Eligibility: Promotional offers apply only to customers who meet the criteria specified at the time of the promotion (e.g., sign-up date, purchase timing, or membership status).
  • Fulfillment: BlinkGood will make reasonable efforts to fulfill promotional commitments as described. If product configurations, packaging, or included components change between the time of the offer and delivery, BlinkGood may substitute items or adjust benefits, provided the overall value is reasonably equivalent in BlinkGood’s sole discretion.
  • Exclusivity: Benefits or items designated as “exclusive” to specific groups will be honored for those groups. If fulfillment of the exact item becomes impractical, BlinkGood may substitute a benefit of reasonably equivalent or greater value to preserve the intent of the original offer.
  • Modifications and Discontinuation: BlinkGood may modify, suspend, or terminate promotional offers at any time. Modifications will not affect promotions already accepted and confirmed at the time of purchase. BlinkGood will fulfill confirmed promotions in a manner reasonably consistent with the original offer’s value.
  • Expiration: Promotional offers expire on the date specified in the offer or, if no date is specified, 30 days after the offer is first announced, unless extended or terminated earlier by BlinkGood.
  • Non-Transferability: Promotional discounts, benefits, or exclusive items may not be sold, transferred, or assigned.
  • Verification: BlinkGood may require proof of eligibility and reserves the right to withhold benefits if criteria are not met or if promotional abuse is suspected.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice. 

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to modify, suspend, or discontinue any aspect of the Site, including content, features, product offerings, or services, at any time without notice or liability.

Discounts and promotions have no cash value, are non-transferable, and may not be sold or exchanged.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://blinkgood.com/policies/refund-policy

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.

Pricing Accuracy. While we strive to provide accurate pricing information, errors may occur. If we discover a pricing error after you've placed an order, we will contact you to inform you of the correct price and give you the option to proceed with the purchase at the correct price or cancel your order for a full refund. We reserve the right to cancel any order placed at an incorrect price, even if the order has been confirmed and payment processed.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, that the products will be free from defects, or that any errors in the Service will be corrected.

Pre-Orders

From time to time, we may offer products on a pre-order basis. Unless stated otherwise on the product page, charges are collected at checkout and estimated ship windows are good-faith estimates subject to reasonable delays. You may cancel any unshipped pre-order for a full refund. If we materially change an estimated ship window, we will notify you at your order email.

Shipping; Title & Risk of Loss.

Shipping is governed by our Shipping Policy. Except where prohibited by law, title and risk of loss transfer when we deliver goods to the carrier. If a package is lost or damaged in transit, please contact our support team so we can work with you and the carrier to resolve it. For California consumers, risk of loss transfers upon delivery to you. 

Delivery Estimates. Shipping and delivery dates are estimates based on normal processing and transit times. While we make every effort to meet these estimates, actual delivery may vary due to factors beyond our control, including weather, carrier delays, or high order volumes. Delays in delivery do not entitle customers to damages, refunds, or order cancellations, except as provided under our Refund Policy. If your order is significantly delayed, please contact our support team and we’ll do our best to assist. 

Product Evolution and Editions

Our products, including The Blink Deck™, Blink Token™, notebooks, and journals, may be released in updated, enhanced, or revised editions over time. These iterations may include changes to design, content, packaging, or materials. Purchase of a product entitles you only to the version shipped at the time of order; prior or future editions may differ. We are not obligated to provide free upgrades, exchanges, or retroactive changes when new versions or iterations are introduced.

Content Updates & Versioning

We regularly update and refine content on the Site, including blog posts, glossary entries, quizzes, product pages, guides, and other informational materials. Content may change, be corrected, or be removed with or without notice, and different versions may exist over time. You understand and agree that: (i) we are not obligated to maintain prior versions or provide notice of changes; (ii) cached, archived, or third-party copies may not reflect the most current content; and (iii) any decisions you make should be based on the most current version available on the Site at the time of your use.

BLINKGOOD PRODUCTS: All physical and digital products offered by BLINKGOOD LLC, including but not limited to cards, decks, guides, tokens, notebooks, journals and any associated materials, are designed for general wellness and personal development purposes only. While our products are based on mindfulness principles and our proprietary methodology, individual results may vary significantly, and we make no guarantees regarding specific outcomes or benefits. Our products are not intended to diagnose, treat, cure, or prevent any medical or psychological condition and should not be used as a substitute for professional healthcare services. By purchasing and using any BLINKGOOD product, you acknowledge that BLINKGOOD LLC makes no warranties, express or implied, regarding outcomes, benefits, or results that may be experienced through their use. You further acknowledge that any actions taken based on the content of our products are at your own discretion and risk.

USAGE AND SAFETY: The Blink Deck, Blink Token, Notebook and all card-based products are designed for personal reflection and mindfulness practice. Users should: (a) Discontinue use if any practice causes distress, anxiety, or negative psychological effects; (b) Consult mental health professionals before use if experiencing depression, anxiety disorders, PTSD, or other mental health conditions; (c) Not use our products as a substitute for therapy, counseling, or medical treatment; (d) Exercise personal judgment in applying any suggestions or practices; (e) Recognize that emotional processing may surface difficult feelings which may require professional support. BLINKGOOD LLC specifically disclaims responsibility for: - Emotional distress arising from self-reflection practices - Decisions made based on card guidance or personal insights - Any psychological, emotional, or physical reactions to intentional living and mindfulness practices - Outcomes from applying our methodologies to personal situations - Any harm resulting from misuse, overuse, or inappropriate application of our products.  By using our products, you acknowledge that mindfulness and self-reflection practices can sometimes bring up difficult emotions or memories, and you assume full responsibility for your wellbeing during and after use.

BLINK TOKEN PHYSICAL SAFETY: The Blink Token is designed for adult use only. Not a toy. Users should:

(a) Keep tokens away from children under 8 years of age due to choking hazard;
(b) Inspect tokens regularly for cracks, splinters, or damage that could cause injury;
(c) Discontinue use and discard if the token becomes damaged or shows signs of wear;
(d) Avoid placing tokens in mouth or using for purposes other than intended mindfulness practice;
(e) Handle with care to prevent injury from edges or surfaces;
(f) Store in a safe location away from small children and pets.

BLINKGOOD LLC is not responsible for injuries resulting from misuse, damage, or inappropriate handling of physical products. Users are responsible for proper handling and storage to ensure safe use.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information.

Taxes & Charges. All prices are listed in U.S. dollars unless otherwise stated. Prices shown on the Site exclude applicable sales, use, excise, value-added, or other governmental taxes or charges, unless expressly noted. You are responsible for all such taxes and charges associated with your purchase.

Payment Processing. We use third-party payment processors (including Shopify Payments and other providers) to handle transactions. You agree to pay all charges incurred by your account. If payment fails, we may retry charges, suspend services, or cancel orders at our discretion. For international customers, currency conversion rates are determined by your payment provider and may include additional fees.

Recurring Services. For any subscription-based products or services (current or future), you authorize us to charge your designated payment method on a recurring basis according to the subscription terms. California residents: Subscription services automatically renew unless cancelled before the next billing cycle. You may cancel subscriptions at any time through your account settings or by contacting support@blinkgood.com. Cancellations take effect at the end of the current billing period.

Payment Authorization. By providing payment information, you authorize us to charge the specified payment method for all purchases, applicable taxes, shipping fees, and any other charges incurred. You represent that you are authorized to use the payment method provided and that all payment information is accurate and current.

Order Acceptance. Receipt of an order confirmation email does not guarantee acceptance of your order. We reserve the right to accept or decline orders for any reason. If we cancel an order after payment, we'll issue a full refund.

Order Limits. To ensure fair access for all customers, we limit purchases to 20 units per product per customer within a 30-day period. We reserve the right to limit or decline returns from customers showing patterns of excessive returns or bulk purchasing for resale.

Failed Payments. If we cannot process payment for any reason, we may suspend access to products or services, cancel pending orders, or pursue collection through appropriate means. You remain responsible for any amounts due plus any collection costs or fees.

For more details, please review our Refund Policy

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties.

Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for the accuracy or content of these third-party websites.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://blinkgood.com/policies/privacy-policy

We use third-party tools such as Google Analytics 4, Klaviyo and Meta Pixel across our website to better understand user behavior, improve your browsing experience, and serve relevant content and advertisements. These services may collect certain information about your device and interactions with our site. Their use is subject to their respective terms and privacy policies, which we encourage you to review.

We may also permit our business and marketing partners and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. These parties may collect information about your online activities over time and across different websites when you use our Services.We may share different types of personal information with specific parties as follows:

– Identifiers (e.g., name, email): Shared with Shopify and Klaviyo for order processing and communication

– Device/Usage Data (e.g., IP address, click behavior): Shared with Google Analytics, Meta Pixel for performance monitoring and marketing

– Commercial Info (e.g., purchases): Shared with Shopify and payment processors for order fulfillment

These disclosures are governed by our Privacy Policy.

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. By using the Site, you acknowledge and accept that we cannot guarantee absolute security of your data.

California Residents' Privacy Rights

California Residents: If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information. The rights described in this section, including the right to access, delete, correct, and opt-out of the sale and sharing of your personal information, are subject to verification and certain exceptions. We will not discriminate against you for exercising your rights. To designate an authorized agent to exercise your rights on your behalf, please contact us using the information provided in the "Contact" section below.

Do Not Sell or Share; Limit Sensitive Personal Information.

We do not “sell” personal information as defined by California law. We may “share” personal information for cross-context behavioral advertising as described in our Privacy Policy. California residents can exercise the right to “Do Not Sell or Share My Personal Information” and the right to “Limit the Use of My Sensitive Personal Information” by following the instructions in our Privacy Policy or by contacting us at support@blinkgood.com. We honor legally recognized opt-out preference signals where required by law.

SECTION 9 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Service Availability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.

Content Accuracy Disclaimers

  • General Content. We strive to ensure all information on the Site — including product details, quiz results, blog content, and guidance — is accurate, complete, and current. However, we do not warrant the accuracy, reliability, or completeness of any Site information. Content is for general informational purposes only, and BlinkGood is not responsible for errors, omissions, or decisions based on this content.

  • Quizzes & Assessments. The Blink Shift Quiz and similar tools are for informational and self-reflective purposes only. They do not constitute medical or psychological advice, diagnosis, or treatment. These are not clinical-grade assessments and should not substitute for professional healthcare services.

  • Communications. Our emails, newsletters, product updates, online media and insights are for educational and inspirational purposes only and do not constitute professional advice or therapy.

  • Educational Content. Physical products, blog posts, glossary definitions, newsletters, social media content, and digital downloads are intended for general wellness, lifestyle inspiration, and self-development. They are not a substitute for professional medical, psychological, self-help, legal, or financial guidance. 
  • Social Media Interactions. Our social media content, stories, live sessions, and community interactions are for inspiration and education only. We are not responsible for third-party comments, user-generated content, or interactions between community members on social platforms.
  • Marketing Materials. Any marketing, promotional, or advertising materials—whether online or physical (including product packaging, inserts, postcards, or event materials)—are provided for general informational and inspirational purposes only. They are not promises, guarantees, or professional advice, and should not be relied upon as such. Testimonials and stories are individual experiences and are not claims of typical results. 
  • Proprietary Methodologies. Our Blink Language™ glossary and proprietary terms (including MicroPause™, Blink Shift™, The Blink Method™, Imperfect Mindfulness™) represent our approach to mindfulness and personal development. Individual results may vary. BlinkGood is not responsible for actions taken based on interpretation or application of our content or terminology.

  • Mindfulness Practice Disclaimer. Mindfulness and self-reflection practices may trigger emotional responses, surface difficult memories, or increase awareness of personal challenges. While these responses may support healthy growth, they may also cause temporary discomfort. Users experiencing persistent negative reactions should discontinue use and consult qualified mental health professionals. BlinkGood is not responsible for any emotional, psychological, physical effects, or outcomes during or after use of our products or methodologies.

  • Third-Party Platforms and Content. We are not responsible for the accuracy, availability, reliability, or practices of third-party platforms, tools, or content linked to or integrated with our Site or Services (including Shopify, Klaviyo, Meta, or social media platforms). Your use of such third-party services is at your own risk and subject to their terms and policies.

Wellness Disclaimer

BlinkGood creates intentional living tools and lifestyle tools designed to support presence, reflection, and personal growth. We are not a medical or mental health provider, and our products and content are not intended to diagnose, treat, cure, or prevent any disease or condition. Nothing we provide should be taken as medical advice or a substitute for professional care.

Not all practices are suitable for everyone. Please use your own judgment and consult a qualified professional if you have concerns about your physical or mental health before engaging with mindfulness, journaling, or other reflective practices.  

Any actions suggested are intended as optional prompts for reflection. You remain solely responsible for deciding whether and how to apply them in your own life.

Do not use our products while driving, operating heavy machinery, or performing activities that require your full attention. If you are experiencing a medical or mental health emergency, call 911 (or your local equivalent) immediately. If you are located in the United States and are thinking about suicide or self-harm, dial or text 988 for the Suicide & Crisis Lifeline.

This Wellness Disclaimer applies to both our physical products (such as the Blink Deck™, Blink Token™, notebooks, and journals) and to our digital content and practices.

Disclaimer of Warranties

To the fullest extent permitted by law, BlinkGood LLC disclaims all warranties beyond those expressly required by applicable law. This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, we do not warrant that:
– The Service will be uninterrupted, error-free, or secure;
– Content will always be accurate, reliable, or complete;
– Defects or errors will be corrected; or
– Our products or methodologies will meet expectations, produce guaranteed results, or be suitable for every individual.

The Site, Services, and all products are provided “as is” and “as available.” Nothing in these Terms is intended to limit rights you may have under consumer protection laws that cannot be waived.

California Warranty Notice: California law provides that certain warranty disclaimers may not be enforceable for consumer goods. To the extent any warranty disclaimers herein are determined unenforceable under California law, our liability shall be limited to repair, replacement, or refund of the purchase price, at our option.

Limitation of Liability

  • Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLINKGOOD LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR:

    (a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including loss of profits, data, goodwill, or other intangible losses;

    (b) DAMAGES FROM USE OR INABILITY TO USE THE SERVICE, including business interruption, loss of programs or information, or system failures;

    (c) DAMAGES FROM UNAUTHORIZED ACCESS to servers or personal information;

    (d) DAMAGES FROM SERVICE INTERRUPTION or cessation of transmission;

    (e) DAMAGES FROM BUGS, VIRUSES, OR HARMFUL CODE transmitted through our Service;

    (f) DAMAGES FROM RELIANCE ON CONTENT accuracy, reliability, or completeness;

    (g) EMOTIONAL DISCOMFORT, PSYCHOLOGICAL EFFECTS, OR DECISIONS AND ACTIONS you choose to take in response to our products, prompts, or methodologies. 

  • Total Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE PRODUCTS, SITE, OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO BLINKGOOD FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE; OR (B) US $100. THIS LIMITATION DOES NOT APPLY WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

  • Physical Product Limits. For physical products (including the Blink Deck™, Blink Token™, notebooks, and journals), our liability is limited to repair, replacement, or refund of the purchase price, at our option. Except to the extent required by law, we are not liable for injuries or damages arising from misuse, modification, failure to follow safety instructions, or use in unintended environments or non-intended uses.

    Nothing in this section limits consumer rights that cannot be disclaimed under applicable law. See also “Wellness Disclaimer” and “Disclaimer of Warranties; Limitation of Liability”, which apply to all products and content.

  • Time Bar. To the extent permitted by law, any claim must be filed within one (1) year after the cause of action arises, or it will be barred. This does not apply where a longer period is required by law.

Essential Terms

You acknowledge that these warranty disclaimers and liability limitations are:

  • Fundamental elements of our agreement;

  • Necessary for BlinkGood to provide the Service economically;

  • Applicable even if BlinkGood knew such damages were possible;

  • Applicable regardless of legal theory (contract, tort, negligence, strict liability, etc.);

  • An essential basis of the bargain between the parties;

  • Acceptance that your use of any content, materials, or marketing is entirely at your own discretion and risk.

Jurisdictional Variations

Some jurisdictions do not allow exclusion of implied warranties or limitation of incidental, shortened claim periods. or consequential damages. In such jurisdictions, BlinkGood’s liability and warranty duration shall be limited to the maximum extent permitted by law.

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BLINKGOOD LLC, its affiliates, officers, directors, and employees, from any claim or demand, including attorney’s fees, made by any third party due to your breach of these Terms of Service.

SECTION 11 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the unenforceable portion shall be severed, but it shall not affect the validity of the remaining provisions. Where permitted, a court or arbitrator may modify any unenforceable provision to the minimum extent necessary to make it enforceable.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the Site, Service, or its content:

(a) for any unlawful purpose or to solicit others to perform unlawful acts; (b) to violate any international, federal, state, provincial, or local laws, regulations, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic; (e) to submit false or misleading information or impersonate any person or entity; (f) to upload or transmit viruses, malware, or any other type of malicious code; (g) to collect, harvest, or track the personal information of others without their consent; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape our Site or Service; (i) to use our proprietary methodologies, frameworks, or content for unauthorized commercial purposes, including but not limited to creating competing products, courses, or services without written consent; (j) to reverse engineer, decompile, or attempt to extract our proprietary methodologies or trade secrets; (k) to interfere with or circumvent the security features of the Service or any related website; (l) to use automated systems or software to extract data from our Site for commercial purposes; (m) for any obscene, immoral, or inappropriate purpose; or (n) to violate these Terms of Service or any policies referenced herein. (o) to use our products in therapeutic, clinical, or professional counseling settings without proper licensing and training;
(p) to recommend our products as medical or psychological treatment to others. (q) to use physical products in ways that could cause injury, including but not limited to placing in mouth, throwing, or using as tools for purposes other than intended mindfulness practice.

We reserve the right to terminate your use of the Service for violating any prohibited use and may pursue legal action for intellectual property infringement or other violations.

SECTION 13 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time, with or without notice, and you will remain responsible for any amounts already due up to and including the date of termination. Upon termination, we may deny you access to the Site or any related services. Termination will not affect any paid, unshipped orders; if we cancel an order after payment, we will provide a refund according to our Refund Policy.

Upon termination: (a) your right to use the Service will cease immediately; (b) any outstanding orders may be canceled at our discretion; (c) you must cease all use of our intellectual property; (d) provisions regarding intellectual property, limitation of liability, indemnification, and governing law shall survive; and (e) we may retain and use any User Content previously submitted in accordance with our Privacy Policy and these Terms.

We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion, including for violations of these Terms, suspected fraudulent activity, or any conduct we deem harmful to our business or other users, consistent with applicable law.

SECTION 14 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States.

Any dispute, claim, or controversy arising out of or in connection with your use of the Site or these Terms will be resolved through binding individual arbitration, rather than in court. You agree to waive any right to participate in a class action, class arbitration, or jury trial. This section shall survive termination of these Terms.

14(b). Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS. It requires binding individual arbitration of most disputes and includes a CLASS ACTION AND JURY TRIAL WAIVER.

By using this Site, you agree that any disputes arising out of or relating to these Terms, the Site, or our products will be resolved individually through final and binding arbitration, not in court, and without resort to any form of class action, to the fullest extent permitted by law.

Informal Resolution First. Before filing a claim, email support@blinkgood.com with a short description of the dispute and your contact info. We’ll try to resolve it within 30 days. If we can’t, either party may start arbitration (or small-claims as allowed below).

Agreement to Arbitrate. You and BlinkGood LLC (“BlinkGood”) agree that any dispute or claim arising out of or relating to these Terms, the Site, or any products or services (a “Claim”) will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules before one arbitrator. The Federal Arbitration Act (FAA) governs this Section.

Venue & Law. The arbitration seat/venue is Los Angeles, California, unless we both agree otherwise. California law applies to non-arbitrable issues; the FAA governs arbitration issues.

Small-Claims Carve-Out. Either party may bring an individual action in small-claims court in Los Angeles County, or in your U.S. county of residence.

CLASS/JURY WAIVER. YOU AND BLINKGOOD WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. Claims must be brought individually

Public Injunctive Relief. Nothing in this Section limits your ability to seek public injunctive relief where required by applicable law.

Fees. If you initiate arbitration, you pay the consumer filing fee up to the JAMS amount; BlinkGood pays the rest of JAMS administrative/arbitrator fees, subject to the arbitrator’s power to reallocate fees as permitted by law.

Mass/Batch Arbitration Management. If 25 or more substantially similar Claims are asserted against BlinkGood by the same or coordinated counsel and are pending at the same time (“Mass Filing”), the parties agree to the following staged process: (i) up to 10 individual Claims will be selected to proceed first to final awards (“Initial Cases”); (ii) all other Claims will be stayed; (iii) after the Initial Cases conclude, the parties will participate in good-faith mediation; (iv) if unresolved, another up to 10 Claims will proceed, repeating this process. JAMS administrative fees for Mass Filings may be allocated across batches consistent with JAMS protocols. The arbitrator(s) may not consolidate cases or bind non-parties, but may consider earlier awards as guidance.

Confidentiality. Arbitration proceedings and awards shall be confidential, except as needed for enforcement or as required by law.

Opt-Out. You may opt out of this Section by emailing support@blinkgood.com within 30 days of your first acceptance of these Terms, stating your name, order email, and that you opt out of arbitration.

Injunctive Relief. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information pending arbitration.

Relief. The arbitrator may award individual relief or remedies permitted by law. The arbitrator may not award relief for, or against, anyone who is not a party. CLASS/JURY WAIVER. YOU AND BLINKGOOD WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. CLAIMS MUST BE BROUGHT INDIVIDUALLY.

Severability. If the class waiver is found unenforceable for a particular Claim, this Section 14(b) is void as to that Claim, which will proceed in court. The rest remains in effect.

Survival. This Section survives termination of the Terms.

SECTION 15 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Your continued use of the website constitutes acceptance of those changes. While we may occasionally notify users of significant changes to these Terms, we are under no obligation to provide direct notification (such as via email) of any changes.

We take care to ensure the content we share is helpful and accurate. While we aim to provide reliable information, we can’t guarantee that everything will be perfectly current, complete, or error-free. Please use your own judgment when interpreting anything from our site or products.

We implement reasonable technical and organizational measures to protect your information, but no system is entirely secure. You acknowledge that use of the Site and submission of personal information is done at your own risk.

No agency, partnership, joint venture, or employment relationship is created by these Terms, and neither party has authority to bind the other.

No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Survival. Sections 5 (Use of Products), Sections 9 (Disclaimers; Limitation of Liability), 10 (Indemnification), 13 (Termination — surviving obligations), 14 (Governing Law; Dispute Resolution), 18 (Intellectual Property), and 19 (Force Majeure) survive termination.

SECTION 16 – THIRD PARTY SERVICES

We may integrate or link to third-party services, such as payment processors, quiz platforms, email providers, or analytics tools. BlinkGood is not responsible for the content, privacy policies, or practices of these third-party services. Your use of such services is at your own risk and subject to their respective terms and conditions.

We are not liable for any interruptions, errors, data loss, or service failures that arise from third-party platforms used in connection with the BlinkGood website, including but not limited to Shopify, Involve.me, Klaviyo, and other integrations.

SECTION 17 – QUIZ & INTERACTIVE EXPERIENCES

We use third-party platforms such as Involve.me to securely power interactive experiences on our website, including but not limited to the Blink Shift Quiz and other assessments. By submitting responses through these tools, you acknowledge and agree that:

  • Your inputs will be processed by Involve.me in accordance with their Data Processing Agreement for the purpose of generating your personalized results.

  • We may use data from these interactions, in anonymized or aggregate form, to improve the quiz experience and inform future product development.

Your information is processed in accordance with our Privacy Policy. We do not sell your personal data.

The Blink Shift Quiz is intended solely for general wellness and informational purposes. It is not a clinical-grade assessment and should not be interpreted as medical advice, diagnosis, or treatment. Users should consult with qualified healthcare professionals for any medical concerns or conditions.

By using our quizzes or other interactive content, you acknowledge and accept these terms.

SECTION 18 - INTELLECTUAL PROPERTY RIGHTS

Ownership and Copyright
All content on this website and within our products, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, blog posts, glossary entries, and methodologies is the property of BLINKGOOD LLC or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of BLINKGOOD LLC and is protected by United States and international copyright laws.

Trademarks
The trademarks, service marks, trade names, trade dress, and products featured on this site are protected by United States and international trademark and other laws and are the property of BLINKGOOD LLC. This includes but is not limited to Blink Shift™, The Blink Method™, Blink Language™, Imperfect Mindfulness™ and other proprietary terminology. Without our prior written permission, you agree not to display or use these trademarks in any manner.

Our Methodologies
The methodologies, frameworks, systems, and approaches (including but not limited to the structure, sequence, and organization of our products, techniques, exercises, and practices) developed by BLINKGOOD LLC are proprietary intellectual property. These are protected both as trade secrets and under copyright law. Copying, adapting, modifying, or creating derivative works based on our methodologies without explicit written permission is strictly prohibited.

Limited License
We grant you a limited, revocable, non-exclusive, non-transferable license to:
1. Access and view the content on our website for personal, non-commercial use
2. Use purchased products for your personal development and growth
3. Share brief extracts from our blog or social media content with proper attribution

You may not:
1. Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from this website or our products for commercial purposes or public distribution. Personal use and adaptation for your own use is, of course, permitted

2. Use our content or products for commercial purposes, including but not limited to teaching workshops, creating courses, or developing commercial products based on our materials

3. Remove any copyright, trademark, or other proprietary notices from any content or materials on our website or products
4. Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form)
5. Use any meta tags or any other "hidden text" utilizing our name or trademarks

This license shall automatically terminate if you violate any of these restrictions and may be terminated by BLINKGOOD LLC at any time.

User Content

You remain the owner of any content you submit (including reviews, comments, photos, testimonials, social tags, or posts) (“User Content”), unless we separately purchase rights from you under a signed agreement—in which case that agreement controls.

By submitting User Content, you represent and warrant that you have the necessary rights to do so; that it does not infringe, violate, or misappropriate any third-party rights; and that it complies with applicable laws. 

You agree not to submit User Content that is: (a) infringing, unlawful, fraudulent, or misleading; (b) hateful, harassing, defamatory, obscene, or pornographic; (c) promotes violence, self-harm, or illegal activity; (d) spam, advertising, or solicitations; (e) contains malware, viruses, or harmful code; or (f) impersonates others, uses a false email address, or misrepresents your affiliation. You are solely responsible for your User Content and its accuracy.

License You Grant to Us. By submitting User Content (such as reviews, comments, photos, testimonials, or posts), you grant BlinkGood LLC a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, adapt, publish, and display your User Content for operating the Site and for BlinkGood marketing and promotional purposes in any media now known or later developed. This license may be revoked for future uses by written request to support@blinkgood.com, except for (i) content already used in materials created or committed before we receive your request, and (ii) archival, backup, or legal/compliance copies.

Moderation; No Confidentiality or Compensation. We reserve the right, but not the obligation, to monitor, edit, or remove User Content at our discretion. User Content is deemed non-confidential and non-proprietary to you, and we owe no compensation for its use unless we explicitly agree otherwise in writing. We take no responsibility and assume no liability for User Content posted by you or any third party.

Collaborations and Sponsored Content. If you submit content as part of a brand collaboration, sponsorship, or other paid engagement, those activities will be governed by a separate written agreement. If there is a conflict, the separate agreement controls.

Digital Millennium Copyright Act
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the information specified by the Digital Millennium Copyright Act. We reserve the right to remove any content alleged to be infringing without prior notice, at our sole discretion, and without liability to you.

We may terminate accounts of repeat infringers in appropriate circumstances. If your content was removed by mistake or misidentification, you may submit a counter-notice as permitted by 17 U.S.C. §512(g).

Designated DMCA Agent (17 U.S.C. §512):

Agent: BlinkGood LLC – DMCA Agent

Address: 14320 Ventura Blvd, Unit #1004, Sherman Oaks, CA 91423, USA

Email: support@blinkgood.com

To be effective, your notice must include the elements required by 17 U.S.C. §512(c)(3).

SECTION 19 - FORCE MAJEURE

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to:

1. Acts of God, natural disasters, or extreme weather events (including but not limited to earthquakes, floods, hurricanes, tornados, wildfires, or volcanic eruptions)
2. Epidemics, pandemics, or other public health emergencies
3. War, invasion, hostilities, terrorism, riots, civil unrest, or political instability
4. Government actions, orders, restrictions, regulations, or interventions
5. Strikes, labor disputes, or other industrial disturbances
6. Failures in public utilities, internet infrastructure, telecommunications, or transportation systems
7. Cyber attacks, hacking incidents, or other technology failures beyond our reasonable control
8. Shortages of materials, supplies, or resources
9. Any other similar cause or causes beyond the reasonable control of either party

In the event of such force majeure, the affected party shall:
a) Promptly notify the other party of the nature and extent of the force majeure event
b) Use reasonable efforts to mitigate the effects of the force majeure event
c) Resume performance as soon as reasonably possible once the force majeure event has been resolved

If a force majeure event continues for more than ninety (90) consecutive days, either party may terminate any outstanding orders or services by providing written notice to the other party.

If we cancel an order prior to shipment due to a Force Majeure Event, we will refund amounts you paid for that order.

BLINKGOOD LLC reserves the right to allocate its available inventory and resources among its customers, channels, and internal needs in any manner it deems appropriate during a force majeure event.

SECTION 20 – SECURITY

We implement reasonable technical and organizational safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Your use of the Site and submission of personal information is at your own risk.

SECTION 21 - ETHICAL USE POLICY

BlinkGood tools and content are intended to support individual growth, presence, and personal development. They may not be used to manipulate, mislead, or exploit others, nor incorporated into third-party programs, courses, or technologies without written consent. Misuse of BlinkGood methodologies for unauthorized commercial purposes may result in legal action.

SECTION 22 - CARE PROMISE POLICY

The BlinkGood Care Promise applies to eligible replacement requests for individual cards from The Blink Deck™ and related products. By participating in this program, you agree to the following terms:

1. Eligibility

  • Applies only to decks purchased directly from BLINKGOOD LLC or authorized BlinkGood retailers
  • Proof of purchase is required (order number or dated receipt)
  • A clear photo of the damaged or worn card must be provided to verify condition and match your edition
  • Coverage applies to cards that become damaged or worn through normal use

2. Replacement Limits

  • Limited to three (3) card replacements per deck per customer
  • "Lifetime" means the time during which that specific edition remains in BlinkGood's active product collection

3. Edition Availability

  • Replacements are available for as long as the specific deck edition remains part of our active collection and inventory
  • If no replacement or upgrade is available, BlinkGood has no obligation to fulfill the request
  • If the original edition is no longer available, BlinkGood may, at its discretion:
    • Provide a closest-match replacement from a current edition, or
    • Offer an upgrade discount toward a new edition
  • Replacement cards may vary 

4. Request Process To request a replacement:

  • Email us through our support page with your order number or proof of purchase
  • Include a photo of the damaged or worn card
  • Allow up to 10 business days for processing

5. Fulfillment

  • Replacement cards may be shipped individually or grouped into scheduled fulfillment batches to reduce environmental impact and shipping costs
  • We will match your original deck edition whenever possible
  • Customer is responsible for standard shipping and handling fees for replacement cards
  • Replacement cards are provided from current inventory. Variations in color, finish, font, content or design may occur as product editions evolve. BlinkGood does not guarantee an exact match to the original edition.

6. Exclusions This program does not cover:

  • Loss, theft, or damage caused by intentional misuse, abuse, or alteration of cards
  • Cards damaged due to misuse or intentional damage
  • Requests exceeding the three-card limit per deck
  • Resale, transfer, or use of this program for commercial purposes

7. Program Changes

  • The Care Promise is a voluntary goodwill program. It is not a warranty, does not extend statutory rights, and has no cash value.
  • BlinkGood reserves the right to verify purchase information and assess card condition.
  • BlinkGood may modify or discontinue the program at any time, without prior notice, in accordance with applicable law.
  • Abuse of this policy may result in suspension of replacement privileges.

8. Contact All Care Promise requests should be submitted through: https://blinkgood.com/pages/support

SECTION 23 - EMERGING TECHNOLOGIES

Technology evolves quickly. BlinkGood may incorporate artificial intelligence, machine learning, or other emerging technologies into our Products and Services. Any such features are provided “as is” for general informational and wellness purposes only and are intended to supplement — not replace — human judgment or professional advice.

We make no warranties regarding the accuracy, completeness, or reliability of AI-generated content, outputs, or recommendations. Users should exercise their own judgment when interacting with any AI-powered features and should not rely solely on such features for important personal, medical, legal, financial, or safety decisions.

Some AI-powered features may rely on third-party providers. BlinkGood does not control the operation of third-party models or guarantee their availability. To the fullest extent permitted by law, BlinkGood disclaims liability for any damages arising from use of, reliance on, or inability to access AI-powered or other emerging technology features.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

BLINKGOOD LLC

Business Address: 14320 Ventura Blvd, Unit #1004, Sherman Oaks, CA 91423 (U.S.A)

Contact: https://blinkgood.com/pages/support

California Consumer Rights Notice (Cal. Civ. Code §1789.3)

Under California Civil Code §1789.3, California users are entitled to the following consumer rights notice: If you have a complaint, you may contact us at support@blinkgood.com or by mail at BlinkGood LLC, 14320 Ventura Blvd, Unit #1004, Sherman Oaks, CA 91423, USA. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

SECTION 26 – NOTICES

We may provide notices by posting on the Site and/or emailing the address associated with your account or order. Notices are effective when sent or posted.

Additional Mobile Terms of Service

The BLINKGOOD mobile message service (the "Service") is operated by BLINKGOOD (“BLINKGOOD”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to BLINKGOOD’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of BLINKGOOD through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with BLINKGOOD. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18338584581 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other BLINKGOOD mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

For HELP, text HELP to +1 (833) 858-4581 or contact us via our support page: https://blinkgood.com/pages/support

For Service support or assistance, contact us via our support page: https://blinkgood.com/pages/support

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.